Assistant Shop Manager

£21.7k - £21.7k per annum

Shepherd's Bush, London

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About the role:

Assistant store manager
Various locations in and around southwest London.
Salary up to £21,737
Full time

Are you an assistant store manager looking for the next step in your career? Or maybe you want to give back to your community?

My client is looking for an energetic, passionate individual to assist running one of their various charity stores across southwest London, providing high-quality second-hand goods. This rapidly growing retail division is looking for a talented and innovative person to be a part of their ambitious plans.

Key responsibilities:
In this hands-on role, you will support and guide your team of volunteers as well as your shop manager to become a high performing result driven team.

  • Supporting the Shop Manager in day to day running of the shop
  • Displaying donated stock in a visually appealing manner to create a high-end shop feel and help maximise sales
  • Achieving agreed sales targets
  • Selecting and pricing items appropriately
  • Working with the manager to recruit, train and motivate a team of volunteers
  • Stepping up as Shop Manager when required, attending meetings, and taking on necessary management duties
  • Ensuring agreed sales targets and expenditure for the shop is achieved
  • always Delivering excellent customer service
  • Keeping up to date with Health & Safety guidelines to ensure staff and customers are kept safe
  • Managing the Gift Aid processes
  • Ensuing accurate cashing up is completed daily, completing weekly returns and dispatch documents
  • Being a key holder


  • Experience working within a charity shop or a background in high street retail.
  • Communications skills. This is key when working with your team to ensure your shop runs smoothly.
  • Problem solver and decision maker.
  • Adequate level of numeracy
  • At least two years experience in a retail environment.

If you believe you have what it takes to be our next shop manager, please apply now. Or alternatively send me your CV to !

Our vision at Goodman Masson is to be admired internally and externally for our commitment to equality, diversity, and inclusion. Some of our clients, lawfully aim to alleviate disadvantage or under-representation experienced by those with a protected characteristic. We proudly support them and have used the UK Government Equality Act 2010: Quick Start Guide to Using Positive Action in Recruitment and Promotion to inform our advertising and sourcing methods.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

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Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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