Business Analyst

£43k - £47k per annum


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About the role:

My client, a housing association based in Surrey, is recruiting for a Business Analyst to join their thriving team. They are on an exciting journey to deliver transformational change in the way that they do things. This role will play a fundamental part in making this happen by having a disruptive influence to challenge what they do and utilise their customer segmentation programme to identify opportunities and improve performance.

As a Business Analyst you will work with the team to:

  • identify areas of potential improvement
  • find solutions to business problems using research and analysis techniques
  • analyse trends and behaviours
  • put forward thought provoking ideas to challenge the leadership team to improve services
  • document identified changes
  • act as a contact between IT and specific business areas

Key duties

  • identify key performance indicators that can be used to monitor business performance and gather data to verify that results are in line with forecasts
  • review audit outcomes, challenging and assisting the business with changes to ensure compliance
  • analyse data gathered and develop strategies to resolve any problems that arise
  • analyse and evaluate multiple options, comparing data assisting with the outcome or solution
  • interpret data about company policy and workflows
  • identify opportunities for improving business processes through the use of technology and assist in preparation of business cases
  • analyse the feasibility of, and develop requirements for, new systems and/or enhancements to existing systems ensuring that the system design fits the needs of the users
  • track and document changes for functional and business specifications, wireframes, use cases and user stories for use in the development, testing, and training project cycles
  • conduct impact analysis to assess implications of changes to systems
  • lead on benchmarking activity that compares the organisation’s performance against other registered providers and out of sector
  • reivew systems are being used correctly and that accurate data is being input
  • design and create reports for central dashboard
  • act as central resource support to the Executive team and Heads of service

What do you need to apply for this role?

  • SSRS
  • Power BI
  • Excel
  • analytical and problem solving skills
  • Windows Office systems
  • report development skills
  • strong customer service orientation
  • previous experience being a business analyst

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Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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