The main purpose for the Business Application Consultant will be to continuously improve the business systems and processes throughout the organisation while contributing to the delivery of their Digital Transformation Strategy. The successful person will be heavily involved in implementing, testing and providing training on newly developed or procured applications.
The right person should have experience working with Orchard Housing Management System and ideally having prior experience within the Housing sector. While managing the System Development team, you would have to evaluate employee performance and be involved in setting expectations and goals departmentally for each team member.
Regular maintenance of the CRM needs to be adhered to and you should ensure that any new product releases and enhancements remain up to date. To ensure that all releases are upgraded within a timely manner, road maps must be a critical function that you implement into your strategy. Exposure and knowledge of sector wide applications would be desirable.
The successful person will have to meet the above requirements. Alongside being able to a clear communicator and feel comfortable to engage with stakeholders organisation-wide. System Analyst experience would be preferable. Attention to detail will be critical and you must think thoroughly while producing road maps on what the wider business impact will be.