Cash Operations Manager

£55k - £65k per annum

West London, London

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About the role:

A well known high street brand is currently recruiting for a Cash Ops Manager to lead their day to day cash operations across both its high street and online businesses.

The role will have responsibility for managing a team of five cash analysts, owning the businesses treasury policy framework and will take charge of a number of exciting improvement projects across the cash, banking and treasury functions.


  • Managing a team of 4/5 and ensuring that all daily/weekly reconciliations are completed for our Omni-channel business. (Cash, Credit Card, Change Orders, online sales)
  • Responsible for day-to-day relationships with banks and managing agents
  • Review and map end-to-end cash office processes with a view to drive change and efficiency across both Treasury and cash office areas including change in operating systems
  • Identify and implement new processes and procedures to ensure that the department runs efficiently
  • Own and manage effective relationships and contracts with payment providers taking full ownership for the charges element and challenging these where appropriate
  • Manage internal compliance, authorised signatories and other internal stakeholder needs
  • Negotiation of bank terms and charges
  • Responsible for preparing group cashflow forecasts
  • Responsible for managing Group’s treasury policy and forex trades
  • Opening (and closing) of bank accounts and integration of bank software and relative procedures and controls
  • Define and develop cash management and investment procedures / policies in line with group directives.
  • Evaluate, recommend, and implement new cash management products / software to optimise cash management
  • Setting up controls and driving change through continuous process improvements
  • Coaching and training of the Cash office team dealing with cash transactions and processes in line with current policies
  • Overseeing and reviewing monthly journals
  • Supporting ad-hoc projects
  • Reporting and management of all aspects of cash shrinkage.
  • Development and documenting of process flows within the business in order to identify efficiencies and suggest improvements.
  • Loading gift cards and liaising with customer service on queries as required
  • Analyse and own spending and costs on various services.
  • Be part of the delivery of any new tenders and work on new projects for the business including a new business T&E System
  • Develop performance and talent of the team to meet future succession needs

To be a good fit for this position, you will be an existing cash and/or banking supervisor or manager (ideally from the retail or hositality space) who is looking to take the next step in there career, and into a role where they have full operational and strategic autonomy to develop an industry class function.

In return, you’ll get a competitive basic salary with a host of benefits, along with a hybrid working model of 2-3 days per week in the office.

If this sounds like a good fit for you, please apply via this advert or to be fast tracked send your CV and brief covering note to me at and I’ll be in touch.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

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Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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