Credit Control & Billing Supervisor

£35k - £40k per annum


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About the role:

We are currently working with a high profile media client of ours who are seeking an experienced Credit Control & Billing Supervisor to join their growing team. The role will take ownership of a variety of hands on tasks across the whole receivables life-cycle, as well as having supervisory responsibility for two junior members of staff.


  • Producing invoices on a bi-weekly basis, ensuring all relevant information is included, to enable efficient processing by the customers. (200 Invoices / month)
  • Ensuring prompt payment from all allocated customers, by chasing via phone and email.
  • Maintaining invoices and client status of all allocated debtors on Excel.
  • Contribute to debtor and unbilled commentary for the business and developing relations with customers, to provide exceptional customer service. Attend customer visits where necessary.
  • Dealing with all customer queries, and liaising with all relevant internal departments, to ensure queries are responded to promptly.
  • Aids and provides guidance to other parts of the business, to ensure all departments are
  • aware of customer requirements, to ensure clients are billed promptly.
  • Review all unbilled activity from allocated accounts and liaise with internal departments to ensure its invoiced promptly.
  • Ensure accurate daily allocation of customer receipts, inputting all details into the system.
  • Ensure Revenue Accountant is aware of all debtor and unbilled issues.
  • Continually review all processes performed and seek to improve wherever possible.
  • Overseeing junior staff, providing support, guidance, and encouragement within the day to day role.
  • Being able to balance workloads, time constraints and delegating work, additionally providing regular updates to the Credit Control and Billing Manager.

Skills & Experience

  • Solid foundation in billing and accounts receivable processes
  • Some team management responsibility
  • Systems and process focused with Excel skills to an intermediate level (vlookups/pivots)
  • A individual who enjoys motivating people and innovating
  • A passion for high levels of customer service, to bot internal and external stakeholders
  • Netsuite and media experience would be advantageous

If this role looks like a good fit for you, please apply via this advert or to be fast tracked, please send your CV directly to me with a brief covering note to

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Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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