Shop Manager

£20k - £25k per annum

Shepherd's Bush, London

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About the role:

Store manager
Various locations in and around southwest London.
Salary up to £25,260
Full time

Are you store manager looking for the next step in your career? Or maybe you want to give back to your community?

My client is looking for an energetic, passionate individual to run one of their various charity stores across southwest London, providing high-quality second-hand goods. This rapidly growing retail division is looking for a talented and innovative person to be apart of their ambitious plans.

Key responsibilities:
In this hands-on role, you will support and guide your team of volunteers as well as your assistant shop manager to become a high performing result driven team.

  • Ensuring the shop is consistently achieving/exceeding sales targets and profitability goals.
  • Regularly reporting KPI results to Area Manager.
  • Delivering an exceptional customer experience, this includes guaranteeing the shops visual presentation is up to standards.
  • Managing health and safety issues, making sure that risk assessments are us to date.
  • Managing rotas so that all shifts will be adequately covered.
  • Promoting and managing gift aid processes, this will include supporting shop staff to maximise contributions.
  • Overall management, including main key holder, cash handling and banking procedures are followed.
  • Contributing to regular team meetings and training’s reflecting my clients core values.


  • Experience working within a charity shop or a background in high street retail.
  • Communications skills. This is key when working with your team to ensure your shop runs smoothly.
  • Problem solver and decision maker.
  • Adequate level of numeracy
  • At least two year’s experience in a retail environment.

If you believe you have what it takes to be our next shop manager, please apply now. Or alternatively send me your CV to !

Our vision at Goodman Masson is to be admired internally and externally for our commitment to equality, diversity and inclusion. Some of our clients, lawfully aim to alleviate disadvantage or under-representation experienced by those with a protected characteristic. We proudly support them and have used the UK Government Equality Act 2010: Quick Start Guide to Using Positive Action in Recruitment and Promotion to inform our advertising and sourcing methods.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

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Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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