The main day to day responsibilities of the Systems Support Analyst will be focused on you providing support to the businesses Housing Management System. You will be required to have prior experience using Northgate Housing to be considered for this position. You will be required to continuously improve the functionality of the business systems, provide effective reporting, be heavily involved in helping implement new systems and involvement across the entire testing life cycle.
While prior Northgate Housing experience is going to be essential, it would be preferential for you to have worked in a Social Housing IT environment, not necessarily in Application and System Support roles. To enable you to utilise the system and report effectively, previous exposure to SQL reporting will be a requirement.