Financial Services Operations

UX Designer

£0.00 - £500 per day


3 months
Expiry date:
Start date:
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About the role:

About the role:

We’re looking for a User Experience Lead to join our growing Digital & Customer Experience team. As a UX Lead you’ll ensure users have a pleasurable and effective experience across our digital estate, delivering the ease and quality of experience that customers expect from the company.

Key responsibilities:

  • propose and sketch out a range of visual concepts both on paper and using software applications
  • create user personas, user journeys and site maps
  • drive user insight and conduct ongoing usability testing, with tools including User to inform design and optimise experience
  • translate concepts into wireframes, prototypes and user flows using specialist tools such as Axure, InVision, Marvel, Figma and Sketch, as well as the Adobe product suite
  • work on cross-platform applications to develop user experiences covering mobile phones, tablets and computers
  • redesign websites to make them more responsive and accessible
  • work collaboratively with junior UX designers, product owners and development teams, business analysts, project managers and wider Customer Office team
  • mentor and support junior members of the UX design team and prioritise work flow
  • liaise regularly with key stakeholders
  • run workshops for clients and internal stakeholders
  • write reports and communicate the results of your work
  • identify areas for improvement
  • shape our accessibility agenda
  • ensure design standards, guidelines and best practices are adhered to
  • ensure that all colleagues in the organisation have an understanding of UX design practices.

Key skills & experience:

  • experienced in wireframing or prototyping
  • experienced in user testing
  • be midweight who can help other UXer’s
  • concept thinker with a keen visual awareness
  • knowledge of, coding and design principles
  • effective communication skills to liaise with team members and key stakeholders
  • empathy with the customer
  • excellent written communication skills, with an eye for detail
  • design and spatial skills to gauge the usability of the website
  • ability to use a logical, step-by-step approach to ensure designs are user friendly, accessible and simple for end users
  • an open, flexible and adaptable mindset to cope with a rapidly changing set of tasks in an area of emerging, new technologies
  • the ability to relate well to other professionals and work in a specialist team
  • a willingness to keep up to date with software applications and new techniques.
  • 3+ years experience in similar role
  • Degree or UX specific qualification


  • £500 p.d. Umbrella
  • Possible transition to a permanent position within the Company

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

3 months
Expiry date:
Start date:
Job Type:
Job ID:

Sounds good?

Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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