- as a result of you registering with us via our website at http://www.goodmanmasson.com/ (the "Site"); or
- as a result of you responding to an advertisement posted by us on a job board, online CV library or via social media; or
- as a result of us matching your CV, as uploaded by you onto a job board, online CV library or a social media site, to a vacancy we are seeking to fill for one of our clients; or
- as a result of a personal recommendation; or
- from a company website; or
- from your business card; or
- in the course of us providing permanent and/or temporary recruitment services or services involving the subcontracting of statements of work, to you ("Services"); or
- as a result of our market research; or
where "you" are a candidate, consultant, client contact or contact at any other organisation involved in the introduction and/or supply of a candidate's or consultant's services, such as a contact at a recruitment process outsourcing company, consultancy company, personal service company or umbrella company.
References in this policy to:
- "hirer" and "client" mean any hiring organisation to which we offer and/or provide recruitment, resourcing and/or consultancy services;
- "client contact" means a hiring manager or procurer/recipient of consultancy services at a client;
- "candidate" means a potential or actual candidate for a role with a client;
- "consultant" means a person whose services are supplied via Goodman Masson to work on temporary assignment with a hirer, or, in the case of a consultancy supply, any consultant assigned by the relevant consultancy to work on the consultancy services.
It does not cover any use of your personal information by:
- an actual or potential employer or hirer;
- an umbrella company; or
- any other organisation involved in the supply of your services or consultancy via us to a hirer,
We respect your right to privacy. Our overall aim is to ensure that our collection and use of personal information is appropriate to the provision of services to you and is in accordance with applicable data protection laws.
- The personal information we collect about you
- How we use your personal information and our lawful bases for processing your personal data
- Anonymous data
- How we share your personal information and who we share it with
- International transfers
- How long do we keep your information?
- Third party sites
- Your Security rights
- Rights to your information
- Complaints, questions and suggestions
2. What does Goodman Masson do?
We provide recruitment and consultancy services to candidates and consultants to help them find roles, specialising in financial services, compliance, accountancy, actuarial, banking, tax, cyber and technology. We do this through assessing and matching people with potential opportunities.
We work with clients to provide recruitment and recruitment process outsourcing services to help them fill requirements for specialist skills and consultancy.
3. The personal information we collect about you
Candidates and Consultants: the personal information we collect about you where "you" are a candidate or placed consultant.
Goodman Masson aims to collect the minimum data it needs to perform its role. Typically, this is name, address, job title and contact details. In addition, if you are a candidate or consultant being considered for a role it will also include your CV / resume as well as other details about your skills and experience.
- you access and browse the Site (including when you submit personal information to us through data entry fields on the Site); or
- you respond to an advert posted by us whether via a job board, LinkedIn or other social networking site; or
- we download details uploaded by you onto a job board, LinkedIn or other social networking site in relation to a vacancy we are seeking to fill for one of our clients; or
- we download details uploaded by you onto a job board, LinkedIn or other social networking site in connection with our internal market research ; or
- you contact us by phone, email or otherwise; or
- we provide Services to you or to an actual or a potential hirer of your services; or
- we contact you with a view to providing Services to you; or
- we provide on-boarding services to a hirer of your services,
- you submit your time records
Where needed we will collect the following information from or about you:
- phone and e-mail details;
- your bank details
- a copy of your passport details including your passport photograph;
- your current and previous employment/work details, including job title and employer;
- any professional certifications relevant to the role you seek to work in, education and qualifications, skills, career history, salary/fee range, right to work status, citizenship, and any other information relevant or required by law to enable us to provide the Services;
- any other information which you include in your CV or a completed application form;
- any information which has been published or made available on a social media profile or job board (whether by you or a third party), or in any news media;
- details of your umbrella company or personal service company;
- the contract for services we hold with your umbrella company or personal service company relating to the work you do or will do for our client, including timesheet data and charge rates relating to the work you perform under that contract;
- details of your referees and emergency contacts;
- references from third parties such as previous employers and nominated referees;
- the results of pre-employment screening or vetting checks which we are asked or required to undertake in relation to you (including the results of any Disclosure and Barring checks and any information you provide relating to current and/or spent criminal convictions carried out on behalf of the client during the on boarding process);
- any e mail communications, including attachments, which you send to us;
- the results of any right to work checks we are required to carry out by our client;
- your time worked on an assignment;
You can update your CV or personal data at any time by forwarding a copy to firstname.lastname@example.org
Referees and emergency contacts: the personal information we collect about you where "you" are a referee or emergency contact. We collect basic contact details (such as name, title, address, email and telephone number) so that we can contact you for a reference or as an emergency contact for one of our candidates/consultants.
Client contacts: the personal information we collect about you where "you" are a contact at one of our clients or at an MSP, umbrella company or personal service company involved in the supply of a person's services to a hirer.
We need to collect information about you as an essential part of providing our Services.
- we contact you with a view to providing Services to you; or
- you email us expressing an interest in working with us;
- you provide us with your business card or other information provided to us, given to our employees at sales and marketing events;
- you post information or advertisements on job boards or social media websites;
- we provide Services to you as an actual or a potential hirer of your services; or
- we complete contractual documentation relevant to the Services,
we will usually collect the following information from or about you:
- your name;
- your phone and e-mail details;
- details of your role, title and responsibilities within your organisation;
where "you" are a client contact:
- any opinion or feedback you share with us regarding a candidate or consultant;
- details of any queries you raise with us regarding the Services;
- details of any recruitment, resourcing or consultancy requirements or plans you share with us.
In some cases we regard you as both a candidate and a client contact. Where this is the case please read the sections below relating to candidates and client contacts and how we will use your personal information.
4. How we use your personal information and our lawful bases for processing your personal data
Candidates and consultants:
We collect, store and use information that we obtain in relation to you for our legitimate interests:
- so that we can contact you (via email, SMS, phone, WhatsApp or Skype) about permanent and/or temporary opportunities and assignments that we believe you will be interested in;
- to help us to provide suitable candidates and consultants for our clients who engage us to assist them fulfil their recruitment and resourcing requirements;
- to provide a channel through which you can submit your CV for general applications, to apply for specific jobs or to subscribe to our job alerts;
- to match your details with vacancies, to assist us in finding a position that is most suitable for you and to send your information to clients for potential jobs. Please note that we will always obtain verbal or written consent before presenting your personal details to a client;
- to enter into and administer contracts which are necessary in order for your services to be supplied or made available to a hirer;
- to make payments, in respect of any services you provide via us to our client, to your personal service company or umbrella company;
- to provide recruitment-related support;
- to carry out market research for our internal use;
- to develop an industry-relevant database of candidates and clients to help meet our clients' resourcing requirements and connect candidates with work opportunities;
- for internal record keeping purposes;
- to carry out compliance checks to ensure that whoever is paying you is complying with tax and national insurance law;
- to carry out services that we, you or our client have requested including work-related references, qualifications and criminal references checking services, verification of the details you have provided from third party sources, psychometric evaluations or skills tests;
- to inform you of Goodman Masson networking and other career-development related events and news articles.
This storage and use of your personal information allows you to be contacted about roles which we think will be of interest to you, now or in the future, and we do not believe that this storage and use will unduly prejudice your rights or freedoms.
We will store and use your personal information in order to comply with relevant legal obligations to which Goodman Masson is subject, including carrying out:
- verification of your identity to comply with The Conduct of Employment Agencies and Employment Businesses Regulations 2003;
- right to work checks to comply with relevant immigration legislation;
Where you are successful in securing temporary assignment or consultancy work with one of our clients we will store and use your personal information for the purposes of completing and administering contracts with your chosen personal service company, umbrella company or consultancy company and for processing payment to such company in respect of services you (or your consultancy) have performed for our client. Such processing will be for our legitimate interests so that we can provide Services to you and our client. We do not believe that this storage and use of your personal information will unduly prejudice your rights or freedoms.
Such processing will also be necessary for the performance of a contract to which you are party (i.e. your contract with the company with whom you work to provide assignment/consultancy services) and/or in order to take steps prior to you entering into such contract, including contracts we enter into with the client relating to the provision of your services or consultancy services.
If our client requires us to collect, store and use your health data and/or any Disclosure and Baring Checks we will, on our client's behalf, seek your consent to processing such data. You can withdraw your consent at any stage but this may prevent us from being able to deliver our recruitment services to you.
Client contacts and other third parties involved in the supply of resourcing services (e.g. umbrella companies and personal service companies):
We collect, store and use your name and contact details for our legitimate interests, so that we can:
- send you the details of candidates and consultants and contact you about our Services; and
- maintain our business relationship with you.
This allows you to be contacted to receive and administer any Services which you or your organisation has requested.
In the case of contacts at umbrella companies and personal service companies this allows you to be contacted to receive details of current and future assignments, related timesheet data and payment details.
We do not believe that this storage and use of your personal information will unduly prejudice your rights or freedoms.
All users of the Site and our Services:
We collect, store and use your personal information for the following purposes:
- to make the Site available to you; and
- to provide any Services that you request.
Sometimes, our use of your personal information is for purposes which are ancillary to the provision of the Site and then Services, or which are desirable in order to make them to operate more effectively. In those circumstances, we believe we have a legitimate interest in handling your personal information, and do not believe that this storage and use of your personal information will unduly prejudice your rights or freedoms.
The relevant circumstances are:
- detecting and preventing fraud;
- keeping our Site, apps, products and IT systems secure;
- ensuring that our own processes, procedures and systems are as efficient as possible;
- analysing and enhancing the information that we collect;
- determining the effectiveness of our promotional campaigns and advertising; and
- contacting with products and services which we think will interest you.
In some, relatively limited, circumstances we need to handle your personal information in a certain way to be able to comply with our legal obligations. For example if we:
- are requested to disclose your personal information to regulatory bodies;
- need to demonstrate our compliance with applicable law;
- are subject to any enquiry from the Employment Agencies Standards Inspectorate or HMRC.
5. Anonymous data
We collect anonymised details about visitors to our website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.
6. How we share your personal information and who we share it with
We will disclose information under the following circumstances:
- Service and Site usage information: When we share anonymous information generated by our Services with our clients.
- Third-party service providers: When we share information with third-party service companies for them to facilitate and support us in the provision of the Services. This includes:
- IT support service providers;
- providers of credit reference, vetting and screening services;
- payment processors and software providers;
- CV formatting service providers.
- Merger or acquisition: When we need to transfer information about you if we are acquired by or merged with another company. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified by email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you have regarding your personal information.
- If we disclose personal data to a prospective purchaser of our business or any part of it we will ensure that your privacy is protected.
- Recruitment, resourcing and consultancy services: When we are using your personal information in the context of our recruitment, resourcing or consultancy services, then we will share your personal information with clients where we believe that you or your consultancy services will be appropriate for a particular role or vacancy with that client.
- Umbrella companies, personal service companies consultancy companies: When you inform us that you are supplying or intend to supply your services via Goodman Masson to a client through an umbrella company, personal service company or consultancy company.
- Recruitment Process Outsourcing and Managed Service Providers: In certain cases, an organisation such as a managed service provider will act as a gateway for the supply of Services made via Goodman Masson to the hirer. Where this is the case, we will share your information with such organisations to the extent that it is necessary for the purposes of the Services.
Where personal information is shared with clients, hirers, umbrella companies, personal services companies or managed service providers in the circumstances described above, then those organisations will handle your personal information in line with their own privacy policies.
7. International transfers
Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and/or European Economic Area (EEA) (including to the following countries: Germany, France, Pakistan and the US) or to members of our group of companies (including to the following countries: Germany) in connection with the above purposes. For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.
Where we transfer personal information to such third parties, we have put in place a series of clauses and variations to any contracts involving personal data transfers outside the EEA.
8. How long do we keep your information for?
We will retain information about you for a period of up to 3 years from the date on which you last received Services from us.
We will delete it after that time except where we need to keep any personal information to comply with our legal obligations, resolve disputes, or enforce our agreements.
Technologies such as cookies, beacons, tags and scripts are used by us and our affiliates, or analytics or service providers. These technologies are used in analysing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We will receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Your information is held on servers hosted by us or our Internet Services Provider. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
11. Your rights to your information
You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact us at: Kevin.Raul@goodmanmasson.com at any time. You have the right to request that we:
- provide access to any personal information we hold about you;
- update any of your personal information which is out of date or incorrect;
- delete any personal information which we are holding about you;
- restrict the way that we process your personal information;
- prevent the processing of your personal information for direct-marketing purposes;
- provide your personal information to a third party provider of services;
- provide you with a copy of any personal information which we hold about you; or
- consider any valid objections which you have to our use of your personal information.
We will consider all such requests and provide our response within a reasonable period (and in any event within any time period required by applicable law). Please note, however, that certain personal information will be exempt from such requests in certain circumstances.
If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
You can request to unsubscribe from job alerts and marketing material at any time. If you wish to contact us with respect to the above matters please email us at GDPR@Goodmanmasson.com
13. Third party sites
14. Complaints, questions and suggestions
Goodman Masson tries to meet the highest standards when collecting and using personal information. We take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.
If you wish to complain about this policy or any of the procedures set out in it please contact us at:
Tel: 0207 3367711
In the EEA, you can also make a complaint to our supervisory body for data protection matters (the Information Commissioner's Office in the UK) or seek a remedy through local courts if you believe your rights have been breached. You can find details of how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.