Accountancy

Credit Controller – B2C

£28k - £30k per annum

West London, London

Expiry date:
2022-10-13
Start date:
ASAP
Job type:
Permanent
Job ID:
CP213092022

About the role:

I am currently working exclusively with an fast growing partner business to the automotive industry who are looking for a driven and focused Credit Controller to join them on a permanent basis as their busy team continues to expand.

This role will involving engaging with their B2C client base to resolve issues, lower their aged debt and create payment plans with customers.

This role will be collections focused but will also have an element of customer service involved with working hours being 9am – 6pm Monday to Friday. They operate a hybrid working model of 3 days in the office, 2 working from home, but there will be an expectation that during the first couple of weeks you will be in the office full time.

Responsibilities

  • Liaising with other areas of the business to ensure accurate and timely issue of end of hire invoices
  • Sending regular reminders to customers either via phone, email or SMS
  • Drafting and sending out various letters, such as legal action letters
  • Performing various credit checks on customers to assess their ability to meet their contract obligations
  • Negotiating payment plans with customers
  • Instructing external debt collection agencies and solicitors when all internal debt collection avenues have been exhausted
  • Management of external debt collections agencies and solicitors, monitoring their progress against agreed timetables
  • Maintaining debt collection process tracker, regularly reporting progress to senior management

If you have 2-3 years of collections experience within a B2C setting, and have some knowledge of FCA Regulation please apply via this advert or send your CV to me directly at chris.parker@goodmanmasson.com along with a brief covering note.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Expiry date:
2022-10-13
Start date:
ASAP
Job Type:
Permanent
Job ID:
CP213092022

Sounds good?

Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

Apply for the role


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