Part Time IT Officer

£14k - £14k per annum

City of London, London

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About the role:

SALARY – £14,000 (18 HOURS A WEEK)

We are looking for a part-time IT Officer to join our partner charity XLP! We’re looking for a part-time Information Officer to help manage our IT equipment and ensure we are, and continue to remain fully, GDPR-compliant. Through this role, the successful applicant will be supporting our whole team – front-line youth workers and office workers – to be best equipped for their work, whilst ensuring XLP continues to meet its commitment to data protection legislation.

You will do/be:

  • Sourcing laptops and phones, ensuring best value for money;
  • Liaising with our external IT services provider to have laptops setup with software;
  • Requesting e-mail addresses and phone numbers for new starters;
  • Supplying laptops and phones to new starters;
  • Training new starters in the use of their equipment and central systems.
  • Being the first point of contact for staff IT issues and requests;
  • Communicating with our external IT services provider to resolve issues;
  • Sending and receiving devices for warranty repairs;
  • Taking the initiative to resolve existing and foreseeable IT issues as they arise
  • Training staff in the principles of data protection;
  • Processing data access requests, change requests, etc.;
  • Recording GDPR breaches and taking the lead in responding to these, reporting to the Information Commissioner’s Office (ICO) if necessary;
  • Auditing data storage systems and usage of data;
  • Keeping up-to-date with the latest legislation and advice from the ICO;
  • Updating and developing policies as required;
  • Arranging for stress-testing of systems;
  • Applying for appropriate certifications of compliance.
  • Keeping records of laptop and phone users;
  • Keeping staff e-mail address and phone number lists up-to-date; * Managing e-mail distribution lists;
  • Managing user access to central systems;
  • Collecting returned IT equipment when staff leave, and updating records and access to systems;
  • Managing and setting up donated devices that we redistributed to young people.


  • Organisation and have great attention to detail;
  • Communicating effectively with senior management, office staff and youth work practitioners;
  • Problem solving, with knowledge of how to resolve IT issues;
  • Using Microsoft Word, Excel and Outlook;
  • Completing tasks that you start and making sure that all the things you do are to a high standard;
  • Spotting where things need to be done and taking initiative to problem solve;
  • Confident in dealing with phone calls.

Useful if you have:

  • Previous experience in a similar role
  • Knowledge of SharePoint and GSuite;
  • Good understanding of the Data Protection Act 2018 and the UK GDPR.


  • Central London office
  • Part timeworking (18.5 hours per week)
  • £14,000 pro rata

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

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Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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