Financial Services Operations

Senior Associate (System) — Finacle Core

£31.5k - £31.5k per annum

Harrow, London

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About the role:

An International Bank is looking for a Senior Associate to join their System Support department in their West London Office on a permanent basis. With potential of Hybrid working arrangement.

The position is responsible for providing support to the users of the bank’s system (Finacle Core).

Core Responsibilities:

  • Support for Finacle Core application
  • User management of all Finacle applications and other platform as per the requirement of the department
  • Finacle user training and guidance for day-to-day jobs
  • Support for Finacle Treasury & Finacle Nostro Reconciliation (FNR)
  • Escalation and analysis of critical issues
  • Finacle enhancement/customization projects
  • General Administration of the Department (Support)
  • Primary/First level support to the Infra/Networking team within Systems Department
  • Generating various MIS and other reports using suitable tools and language as per the requirement
  • Any other job entrusted by the Department Head

Experience and qualification:

  • Computer Science or IT relevant degree or equivalent qualification
  • Thorough working knowledge of Finacle suite of applications, especially Finacle Core (essential)
  • Experience in supporting Finacle Applications.
  • Experience in Project Management.
  • Basic understanding of infrastructure and networking
  • Experience in Oracle/RDBMS with ability to understand and execute day to day database queries
  • Training Users with regards to applications
  • Willingness to take on new challenges


  • Paying up to £31,500 p.a.
  • Generous benefits package

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

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Does this role sound like the right for for you? Apply using the form and one of the Goodman Masson team members will get back to you as soon as possible. Good luck!

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